Happy homeowners mean fewer warranty claims, better customer satisfaction scores, and organic sales growth. If you want communities of happy homeowners then you must deliver 100% complete, quality homes. Implementing a QI program that includes third-party inspections is one of the best ways to deliver to your customer’s expectations. Let’s face it, anyone can jack a checklist and stick blue tape against a wall. So why choose Performance Point? You should choose Performance Point because we understand delivering quality requires more than just following a checklist. A successful quality program requires clear standards, accountability, and the ability to track results in real-time so key managers can adjust to trends quickly.
We help you design and implement your quality program to best suit your needs. We can work with your Customer Care team to develop a custom program or you can choose from one of our standard options. If you are a homebuilder or trade contractor looking to improve your quality and customer service, we are here to help.
We offer 3 main types of Quality Inspections:
- Mechanical Inspections
- Fit and Finish Inspections
- Pre-Drywall Inspections
We provide inspections in all the major markets throughout the Southeast. Let us help you reduce stress on over-tasked superintendents, improve customer satisfaction scores, maximize the quality of workmanship from trades, identify trends in the home, ensure compliance with quality standards, and have access to digital documentation and interactive dashboard reports.